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Customer Comments

Thanks for everyone who's taken the time to leave some feedback after their order:
Very professional helpful and speedy service. Excellent products
Mike Webberley
Delivered exactly what I needed to enjoy trouble free pumping swell the following week in Morocco
Steven Hodgson
Happy with service from MSW, goods recieved are always delivered in time or early and are well packaged.
James
Highly dependable service!
Tick
quick deliverly and very helpful staff
Sarah
Very helpful staff. When I emailed about an order at christmas I got a response very quickly and also the following order I made was sent out quick as!
sarah sharpe
Fantastic, quick, reliable and friendly service, would definitely recommend to a mate!
Martin Bridge
Impressed with speed of delivery to Ireland, board well packaged and cheers for free wax, every little helps!
Jimmy Fullam
Very quick dispatch, items exactly as described, Tidy!
Ant
Top website, v easy to navigate to and around the store, really liked the quality and price of my tee shirt, cheers. Mark. (sticker was nice touch too!)
Mark Rogers
Just bought my 2nd pair of sanuks. Still amazed by how you can get them to my door in less than 24hrs, as I live in Northern Ireland!
Richie Collins
I appreciate your business a lot, especially your free surf reports!! That has to be honored! Rgds Philip
Philip
Superb Bunch Of People,The Best Website Ive Ever Bought From,Its Nice To See You Care About Your Customers,Will Definatley Buy From Again.Thanks Alot Dudes.
Jordan Carty
Order arrived super fast from a super fly store
Dave Griffin
Briliant service any queries were answered quickly and effectively
lee j hancox
I've used MSW a few times now. Every time you have delivered the correct goods the next day. This is a quality service that others could learn from. Keep it up.
Nickyboom
Awesome. Consistently the best service on the net.
David Prochera-Best
I am outin bali at the moment and everyone from al over the world speaks highly of msw
stephen paskins
i cannot believe how quickly you manage to get your stuff delivered... fantastic service as always
dominic coleman
I've put very impressed, because i keep coming back and i've never been unimpressed in the slightest. Great website, great shop, great service. Thanks Nic
Nic Walton
super quick response, ordered in the afternoon, received the next morning. cant fault it.
mark d
As I always say you are very slick and are so,so reliable
stephen paskins
You guys were ready to answer all my questions, and even to help me do some research about my finbox system. Thx! Keep up the good work. Cheers
Bart van den Tol
Always very quick service and when contacted always friendly and helpful.Why go elsewhere ?
Tony Brown
The store has brilliant service. Not seen a site with such care and help for customers. I bought a few things and a DAY later they were in my house. Nice one guys!!
Grampian Surfer
Ordered Thursday lunchtime, delivered Friday morning. Fair play!
David Williams
Great service, really fast delivery even outside UK, thank you guys!!
Steve
incredible service! ordered the item and it was delivered the day after! and you have really good stuff - the film I bought can ONLY be found on your website
e.c.
Excellent... well timed, helpful.. will buy again.
Ricardo Silva
great store - great products - helpful and responsive staff - thanks
Geir Robinson
Cant fault the service, next day delivery of the product i ordered. You cant ask for more than that!!
Nick Williams
Prompt delivery, good communication through email. I would use the site again, no problem.
simon
French customer ever satisfied by MSW: my favorite online website !!
Thomas RIVIERE
Good Quick delivery great product A*
Roger Mycock
A pleasure to buy from
IAN PACEY
As reliable as the barrels in the Indo peak season!!!!! Will continue to go to Mentawai's and will contiue to order through MSW... Cheers guys!!
Russell Osmand
Very quick, efficient service from very friendly and helpful people.
Fiona Williams
This guys are really fast. I brought in Sunday, on monday they send my stuff and in 10 days, I was wearing my sweatshirt here, in Brazil! Easier than buy in brazilian websites.
Édipo dos Santos Bela
Living very local to the store, I feel so lucky to have them on my doorstep - Great people do deal with in person, and always happy to help with product information or recommendations.
Paul Gunning
Your forecasts play a major role in my surfing life. Using your online shop was a way i felt i could pay you guys back for all your hard work... instead i am again just pleased and thankful for what is brilliant and prompt service and delivery. All your efforts with Magicseaweed are amazing.
Jonathan Christie
brilliant product.super quick delivery. I would recommend buying a pair of sanuks to anyone. the most comfortable piece of footware you'll ever wear. cheers guys.
chris todd
Thank you for your outstanding efforts! Wonderful experience to place an order with a group of people who care about their customer and the potential for future orders. Thank you for all of your help. ~Mark
mark fuller
Once again Dan was gave up the time to give me helpful advice on what to buy and it was well worth spending the extra money on this board bag, Thanks alot Dan
stephen paskins
I had left the purchase a bit late so was extremely impressed when it turned up the next day. For all the good work that MSW does, and now knowing that MSW benefits from online transactions, I'll buy all my stuff through you in the future. If only other e-commerce sites were this well organised.
Rod Turnbull
Magicseaweed gave up there time to give me some good advice on traveling to Australia when I called to place an order, the team at magicseaweed are genuine and really care for there customers, thanks alot
stephen paskins
Gday Ben, Thanks for the excellent service ! I went to a couple of surf shops in Manly (Sydney ) and couldnt find any of the CDs I bought from MagicSweed. It seems crazy that I can buy from you guys on the other side of the planet and receive them so quickly and with such good service! What a great surfshop! Cheers Dave
David Fraser
I live in Jersey, so I was expecting my order to take over a week to arrive, but it came down in 2 days - Brilliant service.
David Bourne
I unsuccessfully tried to order these DVDs from Amazon twice. When I ordered them from you they arrived the next day. Really good service, and glad to be able to contribute to your company since I regularly use your on-line forecasting page. Thanks.
Robert
E-Commerce sites around the world should take note of how Magic Seaweed operates. Before spending a wedge on a wetsuit I needed to know the ins and outs of it and these guys were always available to offer their first hand honest opinions (even after business hours on one occasion). By far my most efficient and satisfying on-line shopping experience to date and I developed these things for a living. I will return to shop with confidence again and again. Thank you.
Greg Ace
Really helpful, friendly service. I needed a board bag urgently for a trip to Australia and you came through in fine style - exactly as promised. I couldn't recommend Magic Seaweed highly enough. Thanks so much guys.
Kieron Haycock
With the largest range of hardware always up to date stock and very quick delivery, you can't go wrong. Cheers.
Alexander Stanley
excellent service with a super fast delivery. I've always used the site for surf forecasts and will now always use the online shop for my future purchases
ian giles
Getting stuff sent to Spain is usually a time nightmare. Got it in 3 Days !!
Thomas Hazebroek
First class- i made a b*lls up on initial order which was spotted by MSW & corrected after THEY contacted me. (Cheers Ben-Top Man!!!)
Ty - Greenock
As a new web shopper I was nervous but would shop with confidence at your site and am over the moon at the products I bought and your after sales service.
Jill Livingstone
Products arrived on time all spot on and as ordered - what more can I say - keep up the good work guys!!!!
Russ
No messing about - nearly as much fun as real shopping!
Kelly
as already said, very good service: I particularly appreciate your assistance and feedbacks on my questions about the product (good product knowledge): thank you!
Caroline Ambolet
good customer services: thanks for the assistance and help, good delivery (quick)
Caroline Ambolet
Very fast delivery. Brilliant
Jacqui Tabler
super quick service - again!!
michael rooke
You simply run the service the way it should be run. Not everybody is able to do this.
Ian Jenkins
items ordered were delivered quickly well packed one less thing to worry about when going away on a boat trip
thehead
The speed of this delivery stunned me, it was that fast i'd hardly hit the enter key and the posty dropped it through the letter box. Good effort guys and gals at MSW
Ross McGregor
Absolutely brilliant service! The stuff arrived the next day, I spent all weekend watching dvds and very happy. I'll definitely be prdering from you guys again.
Paddy V
Super fast delivery and friendly communication. What more can you ask for?
Crazy Camel
Awesome retail exeperience- hanging ten on the shopping trolley!
Leon H
Stoked! Ordered the DVD's really late and they still arrived in time for my mate's bday. Thanks Magic
Andrzej Stempowski
Always outstanding service in every way. Best shop I've used by a long way.
Tom Storey
excellent speedy delivery, got my order the following day up here in North East Scotland...thanks.
David Main
While the website is both informative & easy to use, I was very impressed at service on the telephone - straight through to someone who knew what they were talking about, sound advice & I wasn't made to feel as though I should have tried to order online. Delivery was the next day I think, so I really can't fault the service in any way whatsoever.
jenny
Thanks Again Guys for top class service and quick delivery - even to here in Spain !!!
Andrew McKenzie
Very quick and efficent,both orders arrievd the next morning,most impressive.Makes me feel like if others are THIS good I will order more stuff over the net.Thanks and bl***y well done. Dieter Wyrwoll.
Dieter Wyrwoll
I ordered two items early on Friday evening and both arrived on Saturday morning. Awesome!
Stuart Wilson
that's how net-shopping has to function! Fast delivery, good prices!
Florian Ebner
Great Service - awesome delivery, exceeded all my expectations
Allin Hansen
Super fast service as always from the weed crew keep up the good work guys
Ross McGregor
Staff extremely helpful, will do everything they can to accomodate you. A+++
Lyle Moncur
I had my tshirt after 4 days or so and i live in sweden so well done!
Malin Stråle
Very quick delivery. Stoked with your range of longboarding DVDs
Simon B
the next day delivery was spot on as things i ordered from ebay said 3days and took 10 days. 10 out of 10 keep up the good work and keep surfin. thanks
Stephen Hooper
i've bought two or three things from you by mail order and i've always found the service to be brilliant.. easy to order, always got what i want and it always arrives ridiculously quickly.. you've really got it nailed.
dominic coleman
Evgerything arrived double quick...very impressive
phil gregory
I was frothing at the mouth waiting for the occumentary, it arrived the next postal day, nice!
jonny wray
Fast, friendly service from people who know what they're talking about - Top Marks!
Pat Heymann
Personal, friendly and quick. Ta folks top serviceas per usual
Richard Booth
Excellent service, both before and after the sale. Would recommend magicseaweed to anyone.
Saul, West Scotland
It's nice to buy something from a specialist store and give my money to yourselves instead of the likes of Amazon. Thanks.
Clare Moger-Starck
I buy a fair bit of stuff online and am used to ordering stuff then having to wait ages to get it, so ordering from Magic Seaweed and having it arrive the very next day was unexpected but massively appreciated. Fantastic!
Stefan Pause
very fast delivery to france (within 2 days for a book)
Yohann
Totally recommend Magicseaweed for any surfing related purchases. Everything ordered came within a few days.
Nick Watson
Brilliant customer service, very friendly and knowledgeable staff!
Claire Freudenthal
as a mum to a surfer and his surfing friends I appreciate your nippy service and cheery manner. keep it up. Andrea
Andrea Arnold - surfer's mum
First class service, all my purchases arrived next day and were just as described. Highly recommended *****
Lou Venables
No hassles ordering, prompt delivery, and that was the week before christmas!
David Jones
Thanks for the call and email about the T-shirt being out of stock and getting it back in so quickly. Great service. Cheers!
Anna Jackson
I needed a leash quick. It was on my door step the following day in time for a morning session. Quality service and forcasting website. Cheers boys.
CRISPY
I ordered at 2.10pm and was amazed and delighted that the full order arrived the next morning.
Karen Ferguson
Lightning fast service!
Jan Redpath
These guys own! pure and simple! if your going to do surf orders online, do it with the seaweed guys!
Matt G
Great Service! Another stoked North Sea surfer...
Pim van Schagen
Fantastic and very fast service, cheers!
Rebecca
Placed my order 2pm and it arrived 11am the next day ! Well done guys and thank you.
Linz.
good, fast and straight to the point - no bullshit site! thanks guys
Dom Roadknight
Excellent product delivered within two days of order. Would have no hesitation in recommending site to others.
Dermot O'Raw
Fabulous service as usual! Have ordered many times now and have never been disappointed with the products supplied or the service in the slightest! Good work fellas!!
Gwyn Wilden
very, very quick! Ordered on Tuesday, on the doormat on Thursday.
adriaan van rijswijk
Excellent service - good to know that you actually care about your customers.
Geoff Knowles
great stuff - ordered on the one day and received it on the next!!
michael holt
Really quick delivery, competitively priced... Thank You.
TS
Excellent product. Ordered in the afternoon and here the next morning
Matthew Rollinson
i was impressed on how fast i got my stuff,since i live in the orkneys!!!great,super stoked!!cheers.
andymawson
Very quick delivery.
Abigail Cooke
Speedy delivery!
Johnny B
Great, goods arrvied the next day! Can't say better than that :) Cheers!
Mycroft Smith
Brilliant service and product range - thank you for all your help
Nicole
Rapid service! Quality products!
andrew forrester
Supa-quik delivery. No problems. What more could anyone want?!
Jerry
Great fast service, cheers!
Tim Anderson
Excellent prompt service
anthony collins
Great service
Nick Roberts
Awesome setup, Delivery Time Was Fast! Cant Fault It!
Daryl Jones
Very fast delivery and good communication
Tim Rowe
Placing the orders was very easy and my goods arrived on time and in good condition
Jon Gould
brilliant service
Richard Donnell
quick delivery, excellent!
Dale Wallington
All the stuff arrived promptly and well packaged. Thanks.
Rich Quick
It's the second time we've ordered something from the store and once again without problems. that's the way to do it!
gunter vleugels
Easy to use shopping cart and rapid delivery. Surf Forecasts are incredibly useful for organising day trips to the coast.
Mr G. C Rowland
I bought these as a little spoiling for myself and with the speed of delivery it felt like I'd spent double what I did.
Sean @ Bude
The service is always excellent - as is the website!
Bratty
Incredible speed!! Item ordered around lunchtime and recieved the next day!!!
Paul Braybrook
Nice site, excellent feedback of order progress. Very fast delivery. Lovely work- well done!
Matt G
All good - smooth, arrived very quickly.. great service..
Si Creer
Very quick and effisient service. also friendly laid back emails!
Seve
Quick and easy to use everything arrived in a couple of days. Excellent service and excellent sire!
Andrew Skailes
Great website (intuitive, good info, accurate - invaluable really), great products (just the right amount and not full of shit items like some companies). Everything I expect from a company in the 21st Century - keep up the good work guys.
Philip Turpin
good speedy and trustworthy the guy i got them for has already brought a new fin for his board from you guys says it all dont it
michael dodds
Plenty of good DVD's and usefull items. Quick delivery! What else can you ask for? Hope it helps you keep the surf forecasts and reports running! So many surfers relying on them!! Thanks Seb
Sebastien Franssen
Very efficient delivery.
Kerry-Ann Tener
Great service - excellent!!!
[REZ]
very efficient and friendly service
tom maughan
Good personal service,if only other internet shops were as good!
Mike Oglethorpe
Really impressed with every aspect of the store. The delivery was so fast, I was amazed!
Jon Gregory
Superb, fast efficient Service. The Laird of the Online Surf Stores.
BY
I was really impressed with the speed of which I got my rap rax.Also the help i got when i called Magecseaweed.com
Hannah Judd
it's all good. stuff was sent by one seriously fast courier pidgeon. maybe it had bigger wings or something?
Dan Warnke
Very impressed with the speed my order arrived. I wish the weekend surf was so reliable!!
David Cargill
great service, came very quickly
Chris Cole
suberbly easy to order and ultra-fast delivery
Mike Webberley
fast service, very customer friendly
koen phlips
Was realy impressed with the speed of my order delivery. Top marks!!!!
Rory Campbell
Service is the best I have encountered for a long time.
Bernadette Mikelsons
Good quality product, arrived the next day. Am happy to subsidise a great wave-modelling resource.
Graham Bagnall
Very helpful staff especially as had difficulty choosing a size online!
devonsurfer
very good communication,stock updates and tracking ect.Fast delivery.
A,S
Smooth, quick service. Cheers
Joseph Collin
fantastic! fastest delivery ever, and brilliant product.
dannie
Asked for delivery urgently, I think it came next day! Excellent!!!!!
Ian Black
Delivery service was outstanding, so fast.
Edward Rhys-Thomas
Very quick delivery and excellent packaging. What more could you ask for?
Mr P Konieczko
Consistently great site - used it from early days, and I often recommend it
Prof Steve Olivier
rang me up with a question aout my order withing 2 minutes of me clicking buy! amazing service
Mr Michael Cole
Site ordering very straightforward. Next day delivery, which was a nice surprise!
Ann Salisbury Jones
Totally brilliant - helpful, friendly, encouraging
Frances Wilkins
very efficient, thanks!
Martin Haswell
Very quick delivery, easy website to navigate around, and the pictures put a smile on my face when i'm stuck in the office. The reports are useful and give lots of info. Thanks
Nikki White
Great range of stuff,easy site to navigate and the order got to me firce fast!Class!
Kate Mc Carthy
Superb service. 22 hours from order till it was in my hands. Brilliant
Peter Kitchen
One of the items didn't originally arrive, but the fellow at magic seaweed responded really quickly and threw in a free DVD with the item - brilliant!
Brian Mac Namee
good products, good ideas, cracking web site keep up the good work and please send some swell to us poor folk in the North East!this has been THE endless summer.
Paul Mitchell
Good range and very speedy delivery. Very impressed!
Jim Findlay
Great reange of products, fast service-An absolute pleasure to do business with! Great website as well!
matt t
Great service and great site. Much prefer to buy from you than a big company. Just got to wait for the rashie to make it´s way to Brazil.
skysareblue
i'm stoked . t -shirt fits and dvds are great .swell coming up for next week and j-bay 's gonna cook. cheers eric. seal point .
eric stedman
You guys are amazing! I use the site daily and I'm really glad I can give you guys a bit of business in return...
Matt Gawn
I liked the way what I ordered from work was at home for me the same weekend.
Stephen Tarrant
Was very impressed with the speed of delivery
Rebecca Primmer
Really pucker service with orders and delivery, ordered in the afternoon and got it next morning. Would recommend.
Tom B
Arrived really quickly even with free delivery!
Phil S
I like being kept informed and the delivery was quick.
James Casey
Thanks for the great service
Huw Pritlove
Very timely delivery!
Trickymiky
Very rapid service Good to support your forcast site
John Woodland
The 1st time I bought something from your site was 3 years ago. The order went through amazon. the new shop system is way better, at least I m sure I'm supporting your website and not a huge multinational company. Good site, good shop.
M.A
Thanks for calling back - great service, nice one guys will be buying from you again soon.
Justin E
I have to say I was amazed at the speed of your delivery system. I ordered online during the afternoon and it arrived in Scotland the very next morning - wouldn't have thought it was possible. Great Service! Thanks.
Sharon Hughes
The speed with which it was delivered was amazing! Received in less than 24 hours!
Bernadette
excellent quick sevice, fantastic skateboard!
mark barham
Terrific service. Order placed in afternoon and recieved the next day. Perfect
Paul Williams
Well packaged and super fast delivery - arrived the next day! Thanks x
Kate
Excellent fast delivery! Everything as promised.
Christian R. Larsen
Got Longer and Eyes Wont Dry dvds super prompt, arrived next morning. Went straight down the beach with my log to ride 1 footers after watching joel tudor, maybe summer aint so bad. Great site, handy shop, love the photo thing, tide graphs are cool, spectral stuff is awesome all good long may you last.
Den
Really impressed. The goods arrived the following day from being ordered.
Mark Carmichael
I liked the little note from Ben with my order. I felt that my business was genuinely appreciated.
Chris J
I would just like to say that I was well stoked with the excellent service I received from you guys. My husband was absolutely delighted when the package arrived and I told him to open it and see what was inside (surprise, surprise!)I will definately order again from you. Was also impressed how quickly the package arrived - well done to you all, you have something really good going here and will be sending your link to all our surfer friends back home in south africa... once again, big up to you all
Urshulette Toerien