FREE DELIVERY ON ORDERS OVER £30*

FREE DELIVERY ON ORDERS OVER £30*

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Why Shop with Magicseaweed?

Friendly Expert Advice

Here Magicseaweed we pride our ourselves on excellent customer service. Having been the industry leading experts for more than a decade we have tried and tested the majority of products that we stock, in particular our boards and wetsuits. We love to talk surfing and are more than happy to offer our expert advice to our customers.

If you need any help feel free to call us 01548 800567 or drop us an email!

We are based on the coast in South Devon, England, only 10 mintutes from a number of breaks. One of the ways we keep up to the minute with the latest equipment in surfing is we get in the water and test it. By doing this we can create useful posts, guides and reviews in our blog to keep you up to date and let you know what we think. Click here to explore our blog.

instock2

Everything you see on our website is in stock and ready for immediate dispatch from our warehouse. We run on a live stock system which means the minute you place your order we have allocated you the stock.

shipping

At Magicseaweed we pride ourselves on the rapid delivery service we provide to all our customers. Within 24 hours (Mon-Fri) of you placing your order we aim to ensure it has left our warehouse. All UK orders placed before 9pm Monday-Friday (not including Bank Holidays) are shipped the same working day.

What do our customers say?

  • Fantastic, quick, reliable and friendly service, would definitely recommend to a mate! – Martin Bridge
  • I’ve used MSW a few times now. Every time you have delivered the correct goods the next day. This is a quality service that others could learn from. Keep it up! – Nicky
  • I cannot believe how quickly you manage to get your stuff delivered… fantastic service as always – Dominic Coleman
  • Great service, really fast delivery even outside the UK, thank you guys!! – Steve
  • Very quick, efficient service from very friendly and helpful people. – Fiona Williams

See more here

returns

Whatever the case if you’re dissatisfied with your order you can return any item within 28 days of receipt. In all cases, the items returned must be in their original condition, which includes any packaging. When returning items please use the returns form on your invoice.

If you have lost your invoice please send your items and order number to:

Returns c/o XPO Logistics Unit 29

Vaux Road

Finedon Road Industrial Estate

Wellingborough

NN8 4TG

UK

Please note we don’t offer a refund on ear-plugs and underwear for hygiene reasons, DVD’s which have had the cellophane removed or any item that cannot be resold ‘as new’. All our wetsuits and accessories can be tried on for fit and returned as long as they haven’t been worn in the water.

pricematch

At Magicseaweed we work to offer the very best range, customer service, warranty cover and refund/returns policy but we also want to ensure you can buy with confidence that you are getting the very best value possible. For any product we sell we promise to match the price of any of our UK or European competitors - Even if its is discounted or in the sale. If you have purchased from us and then find it cheaper elsewhere within one week of purchase, let us know, we will refund you the difference.

How it works

1) The product must be identical to the one we are offering.

2) The total price considered must include postage costs.

3) The retailer must have their own website listing the current price that we can check.

If you do spot a better deal please email a link to store@magicseaweed.com along with confirmation of the size and colour you are interested in. Once we have confirmed we can match it you can then go ahead and place the order we will refund you the difference. It's as easy as that.

The Small Print

  • We do not match online marketplaces or auction sites such as Ebay and Amazon.
  • The competitors price must be for the individual product and not a multi buy promotion such as Buy one get one free, Gift with purchase or Bundles.
  • The product must be identical to that on the magicseaweed store that means Make, model, Size, Colour, Season etc.
  • The product must be in stock and available for purchase on our competitors store
  • Price match cannot be used in conjunction with any other of our offers or discounts on the magicseaweed store

PRICE MATCH